Issuance of Replacement Certificates
Confirmation of Successful Completion of Your Course

Issuance of Replacement Certificates

We issue only signed and dated certificates for successful completion of our homestudy continuing education courses. Every request for a replacement certificate requires that staff reviews and verify successful completion of a course or courses. This includes completion date, certification number, and course reference number for the request. Because some customers have taken advantage of this service, we are now charging $10 for each certificate replacement for each request that is made 30 days after the issuance date of the original certificate.

Remember that you should receive your certificate within 3- 5 days after submitting your answer sheet. Please call our office immediately if you do not receive your certificate within this time frame.

Confirmation of Successful Completion of Your Course

Confirmation of successful completion may be provided by phone, if requested. Please indicate on your answer sheet that you want a staff member to call you to confirm successful completion of the post-test. Give us the best telephone number to reach you during our normal business hours

As a business policy, we charge $3.00 fee per page to FAX a course certificate. Our reason for this is that the ARRT prefers that you have an original dated and signed certificate and not a FAX copy. If however you need your certificate, we will fax it to you at a charge of $3.00 per page and mail the original certificate to you. Remember FAX copies fade over time and if ARRT, a state agency, or MQSA audits your continuing education record you want a legible certificate.

FAXING your course answer sheet

Please help us by not faxing your course answer sheet(s) and evaluation form(s) to us unless your certificate is going to expire within two weeks of the date you complete the course. Instead we request that you maintain a copy of your answer sheet for each course you complete, and mail these to us at:

Jeana Fleitz
PO BOX 22036
Louisville, KY 40252

Remember FAX copies fade over time and if ARRT, a state agency, or MQSA audits your continuing education record you will need a legible certificate. .